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  3. ISYS 13333

ISYS 13333: Help Desk Support

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Program
Network Technology
Lecture Hours 3 Credits 3

This course is designed to provide the student with theory and procedures for supporting and troubleshooting the Microsoft Windows Operating System, Internet Explorer, Microsoft Office and e-mail for the end user.  Customer service and professionalism will also be emphasized.

Prerequisites

CPSI 10103: Computer Information Systems
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